Assess my current marketing
Assess my current marketing How can you help my business? I’m looking for marketing advice Move my marketing forward I’d like to see your work
Find Out More

Motor firm shortlisted for three national awards

3 February 2016

South Shields-based motor retail firm Vic Young (South Shields) Ltd has been shortlisted for three prestigious industry awards at the 2016 AM awards which will take place at the International Convention Centre in Birmingham on Thursday February 11.

The family-run dealership, has beaten hundreds of rivals to make the final three in the Excellence in Customer Service and Best Dealership awards, while Managing Director Vic Young is also a finalist in the Dealer Principal/General Manager of the Year category.

The awards honour exemplary performance and innovation across 24 categories, from Best Dealer Website and Excellence in Aftersales to Best Sales Team and Best Fleet Operation.

A long established business, the firm marked its first anniversary as a Mitsubishi dealer in September 2015 by announcing a phenomenal year of sales in new cars. Since officially becoming Tyneside’s flagship Mitsubishi dealership, the South Shields-based firm has exceeded Mitsubishi’s sales target by 74% and has also recorded an impressive 97% customer satisfaction rate for the service it provides.

Vic Young, Managing Director at Vic Young (South Shields) Ltd, said: “These awards are held in very high regard within the motor retail industry, so it is an honour to be named a finalist in three categories.

“I firmly believe these nominations are a testament of the hard work our dedicated team has put in in order to build long-standing relationships with our customers across the North East and UK.

“We have exceptional customer loyalty – over the last three years, customer retention has increased from 90 per cent to 94 per cent. And the results of our most recent customer survey indicated that 98 per cent of our customers were ‘completely satisfied’ with the service provided, 99 per cent were ‘likely to return’ to Vic Young to purchase or rent another vehicle.”

Vic Young (South Shields) Ltd is a well-renowned business, with a portfolio that includes Vic Young Mobility, a specialist Motability division that supplies cars, adaptations and wheelchair-accessible vehicles, and Vic Young Conversions, which carries out vehicle conversions. It is also an approved Nissan Warranty and Service centre, and an approved accident and repair centre.

Related Insights

News

Exclusive Offer for our Email Subscribers

1st July 2020

Read More
News

New production manager brings automotive industry expertise to high speed doors manufacturer

1st July 2020

Read More
News

Taylor Packaging bolsters product offering for heavy industrial goods

29th June 2020

Read More
News

Hands-free activators range to provide hygienic access through doors

28th June 2020

Read More
Find Out More