Physiotherapy specialist reveals success in corporate market as turnover increases


16th January 2017

Newcastle-based physiotherapy practice Physiotherapy Matters has celebrated its tenth year in business by announcing a major increase in turnover and the addition of a number of new clients to its portfolio.

The company, which was founded in November 2006 and has clinics in Newcastle city centre, Gosforth and Ponteland, saw its turnover increase this year by 22 per cent on 2015’s figure, with the number of patient appointments also growing by more than 25 per cent.

Physiotherapy Matters has secured a number of new contracts in the corporate sector, including law firm Bond Dickinson and Hadrian Healthcare Group. It has also expanded the occupational health services it provides to clients including Newcastle International Airport, Virgin Money and DB Regio Tyne and Wear Ltd, operator of the Tyne and Wear Metro, as well as hosting ‘street physiotherapy’ services for North Tyneside Council, which focused on back pain management.

Physiotherapy Matters, which offers services to both private and NHS patients, as well as public sector organisations and businesses, has also seen substantial growth in the private clinic from self-pay clients, with turnover in 2016 from this area increasing by 35%. Since its inception in November 2006, the company has experienced yearly growth, with staff levels rising from one to 14 and patient numbers increasingly dramatically from four patients a week in 2006 to more than 200 a week in 2016.

Physiotherapy Matters recently announced that it is now offering a revolutionary new service, Extracorporeal Shockwave Therapy (ESWT), in partnership with chiropody and podiatry specialist Newcastle Foot Clinic. ESWT is a specialist treatment that works by passing a very low energy shockwave through the affected area of the body, helping to initiate a healing response – in the past this treatment has usually only been available to professional athletes.

In addition, the firm has teamed up with Newcastle Sports Medicine, headed up by Newcastle United club doctor Paul Catterson, to enable Physiotherapy Matters’ clients to access cutting-edge diagnosis procedures and new medical services.

Physiotherapy Matters’ qualified industry professionals deliver pioneering physiotherapy, acupuncture and injection treatments across the full range of musculoskeletal injuries and diseases, including sports injuries, arthritis and back injuries.

Neeraj Nayyar, managing director of Physiotherapy Matters, said: “We are delighted that we have seen the business grow substantially in our tenth anniversary year and expanded our presence in the corporate market.

“More and more companies are realising that there are major benefits of offering enhanced wellbeing and healthcare services to their staff, and Physiotherapy Matters has been able to support many businesses through activities such as drop-in clinics, tailored staff exercise programmes and advice sessions.

“Our work over the past decade has seen us treat more than 50,000 patients, hold more than 300,000 appointments, partner with some innovative companies and expand both our premises and highly-qualified team.

“We provide our customers with the highest quality treatments and therapies, and the introduction of the ESWT highlights our dedication to staying at the forefront of pioneering therapies.

“We’d like to thank our clients for their fantastic support and we’re looking forward to what the next decade in business has in store for Physiotherapy Matters.”

For more information please visit the Physiotherapy Matters website

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